Food & Beverage Managers
À la carte bookings happen in the chat, by the rules you set.
Whispr offers the guest the sittings you run, applies your restaurant's rules and confirms instantly or after your team approves. Every other request becomes a tracked case for your team.
À la carte · Ocean Grill
Tomorrow · 4 guests · 2 adults, 2 children
Sittings with room for this party
19:00
Full
20:30
Guest's choice
21:00
Available
Guest confirms the details
20:30 held for the party
Capacity, party size and children's ages checked — not yet confirmed to the guest
Confirmed in Whispr
The venue confirms automatically, or your team approves first
Whispr · sent once the booking is confirmed
Where a venue needs approval, the guest is told the request is with the team — never shown as confirmed before you approve.
A day with Whispr
A day with Whispr
Three moments that change for the restaurant team.
A guest asks for a table — you don't take the call.
Whispr shows the sittings that still have room for the party, right in the chat; the guest picks one, you follow along.
Your rules are applied before anything is confirmed.
Party size, children, age limits and notice period are checked first. Then the booking is confirmed instantly, or waits for your approval — the policy you chose for that restaurant.
A room-service complaint doesn't get lost in the reservation flow.
A non-restaurant request — a delayed room-service order, say — becomes a case routed to your F&B department.
What you see
A non-restaurant request becomes tracked work.
- Whispr understands the request and routes it to the department; you follow the case from the dashboard.
- When the case is completed, the guest gets an automatic closure message.
- The case timeline shows who took the request and when it was completed.
Illustrative interface representation with sample data.
Guest · WhatsApp · English
Understood: request · maintenance · room 412Case opened and routed to the maintenance team
Whispr · instant reply
Case closed by staffThe guest is informed once the work is done
What matters for this role
What matters for this role
In-chat reservations
Sittings and capacity you set, your house rules, and instant confirmation or your team's approval.
ReservationsRouted to F&B
Every non-restaurant request becomes a tracked case that can route straight to F&B.
Hotel OperationsPMS/HMS integration
Restaurant and menu definitions from your hotel management system feed into Whispr's knowledge, so answers match what you serve.
IntegrationsQuestions
Questions F&B managers ask
Which sittings does Whispr offer?
The sittings you run in Whispr that still have room for the party. When a time is full, the guest is told and sees the sittings that are open.
How are age limits or special rules applied?
You set them per restaurant — children, age range, party size, notice period and capacity — and Whispr applies them before offering a time.
Can my team approve bookings before the guest is told?
Yes. Put a restaurant on approval and every booking waits for your team in Whispr; until then the guest hears the request is with the team. Venues on instant confirmation confirm as soon as the guest says yes.
See your restaurant's reservation flow in Whispr.
Tell us how your restaurants are booked today, and we'll set the demo up with your sittings and rules.