Reservations

Tables booked by your rules, and room requests your team decides.

Guests ask on WhatsApp, and Whispr offers sittings from the capacity you set, applies your restaurant's rules and confirms instantly or after your team approves. Room, spa and transfer requests reach your team with the details already collected.

Guest conversation

Can we book the Italian restaurant tonight? Two adults and a six-year-old.

There is a table at 19:30 or 21:00. Children are welcome at the 19:30 sitting — shall I request that one?

19:30 please.

Your table for three at 19:30 is confirmed. Enjoy your evening.

Reservation lifecycle

Confirmed
  1. Guest intentItalian restaurant, tonight
  2. Restaurant and sitting19:30 or 21:00
  3. Sitting capacityFrom the sittings you manage in Whispr
  4. Party size and child policy3 guests · children welcome at 19:30
  5. Price and rule checkNotice period and capacity pass
  6. Venue policyInstant confirmation, or your team approves
  7. Confirmed to the guestOnly once the booking is confirmed
The guest hears “confirmed” only once the booking is confirmed — instantly, or after your team approves. Sample scenario.

A booking in a few messages, not a phone call to the desk.

The guest names the restaurant and the evening, picks from the sittings you run and gets a clear answer in their own language, without waiting for the desk.

Illustrative interface representation with sample data.

Guest · restaurant reservation in chat
Hi! Could we get a table for four at Ocean Grill tomorrow evening?

Guest · WhatsApp · English

Of course. Ocean Grill has tables tomorrow at 19:00, 20:30 and 21:00 — which would you like?

Whispr · from the sittings you manage

20:30 please 🙏

Guest confirms the details

Your table for four is confirmed for tomorrow at 20:30. See you at Ocean Grill!

Whispr · confirmed against your sittings

From intent to a confirmed table.

  1. Guest intent

    Whispr recognises a reservation request in the conversation and asks only for what is missing.

  2. Restaurant and sitting

    The guest chooses from your restaurants and the sittings you run.

  3. Capacity you set

    Each sitting offers only the places you made available for it.

  4. Party size and child policy

    Party size, children and age limits are checked against the restaurant's own rules.

  5. Price and rule validation

    Where a sitting carries a price, a notice period or a capacity limit, it is validated before a time is offered.

  6. Your policy decides

    On instant confirmation the booking is confirmed once the guest says yes; on approval it waits for your team. The guest hears “confirmed” only then.

Confirm instantly, or approve first.

Choose per restaurant. Whispr follows the policy you set for each venue.

AspectInstant confirmationTeam approval
When the guest hears “confirmed”Right after they confirm the summaryAfter your team approves it in Whispr
What your team doesNothing extra — the booking joins the venue's listApproves or declines from the reservation decisions view
Who it suitsVenues where your rules are enoughVenues where a person should decide

Room, spa and transfer requests reach your team, ready to decide.

Room requests

Dates, adults, children and their ages — plus room type or board where you have them — are collected before the request reaches your team, who approve or decline it in Whispr. The guest hears your decision in the same conversation — a request, not a confirmed booking.

Spa and wellness

The request is captured in the conversation and handed to your spa team with the details already collected.

Transfers

Flight, time and party are collected once and passed to the team that arranges the transfer.

Which hotel systems are connected today, and which are on the roadmap.

Integrations →

Bring your restaurant set-up to the demo.

Tell us which restaurants you run and how they are booked today — we set the demo up the same way.