Before arrival
Upcoming-stay communication and arrival preparation, so guests arrive informed and your team arrives ready.
Automations
The right message at the right moment — without anyone remembering to send it.
Whispr automates communication before, during and after the stay with configurable workflows, backed by Meta-approved templates and per-recipient tracking. Your team stays in control the whole way.
Whispr · configurable workflows
Arrival preparationActive
Welcome messageActive
In-stay satisfaction checkActive
Post-stay follow-upActive
+ New workflow
Across the stay
Before, during and after the stay.
Each workflow is authored by your team, localised for your guests and timed against the stay, in your hotel's local time.
Welcome and in-stay
A welcome message, then a first-night or in-stay satisfaction check while there's still time to act on the answer.
Moments that matter
Automated birthday and anniversary engagement, and relevant offers sent at the right point in the stay.
Checkout and after
Checkout communication, surveys and post-stay messages that keep the relationship open for the next visit.
Configurable workflows
Built from triggers, conditions, recipients and actions.
Four building blocks turn the way your hotel already communicates into a workflow Whispr runs for you.
Trigger
A moment starts the workflow — an upcoming arrival, a guest's first message, a birthday, a checkout.
Conditions
Conditions narrow the workflow to the guests and situations it is meant for.
Recipients
Guests, employees or roles — the message or the work goes to whoever should act on it.
Actions
Send a message, an offer or a survey, deliver an operational digest, or assign a real case to an employee or role.
WhatsApp templates
Template management, the compliant way.
WhatsApp requires Meta-approved templates for messages outside the 24-hour session window. Whispr manages that lifecycle end to end.
Build in Whispr
Compose WhatsApp templates with named parameters in the dashboard — guest name, dates, property details.
Submit to Meta
Whispr registers the template with Meta and tracks its approval status automatically.
Send as approved
Only approved, matching templates are sent — every message reaches the guest exactly as it was approved.
Campaigns
One-off sends that respect your guests — and the platform rules.
Audiences that make hotel sense
Reach guests currently in house, past guests, or everyone who has messaged you — optionally filtered by country.
Approved templates only
Campaigns send as Meta-approved WhatsApp templates, so they deliver reliably outside the 24-hour session window.
Delivery, read, and reply tracking
Every recipient is tracked individually: delivered, read, replied. You see what a campaign actually did.
Control
Automation where it helps. Human control where it matters.
Guest communication
Workflows and campaigns carry the messages your team sends by hand today — welcome, in-stay checks, checkout, announcements.
Operational workflows
Service requests are routed, employees receive the work in WhatsApp and digests reach the right roles — without anyone forwarding messages by hand.
Your team in charge
Your team can take over any conversation at any moment, and the AI pauses until it's handed back. Workflows run on the rules you set.
Map your guest journey onto Whispr workflows.
Bring the messages you send by hand today — we'll show you which ones Whispr can take over tomorrow.