HR Managers
Every employee request tracked, instead of lost in a chat group.
Employees ask in the chat they already use. Policy questions are answered from your handbook; requests become tracked cases with an owner, and the outcome goes back to the employee automatically. You decide — Whispr routes, tracks and reports back.
Employee · WhatsApp
Whispr · answered from the employee handbook
Employee
Request opened and routed to its ownerCategory: document · visible in the queue until handled
Whispr · acknowledgement, not a decision
A day with Whispr
Three moments in an HR day.
The question you didn't have to answer
"When does the shuttle leave?" "How many days' notice for a shift swap?" — answered from your own employee handbook, in the employee's chat, without anyone in HR looking up.
The request you didn't have to chase
An employment letter, a leave question, a uniform issue: each arrives as a tracked request with a category and an owner, visible in the queue until it's handled — and a reminder keeps a waiting request from slipping through.
The answer you didn't have to send twice
You make the call and mark it handled; the employee is told in the same chat — what was decided, and where to collect a document if there is one.
What you see
A queue instead of a folder of screenshots.
Every employee request in one list: who asked, what category, who owns it, how long it has been open. The same tracking your operations team uses for guest requests, applied to your own.
- Requests reach the team you assign — the hotel's general desk unless you name an HR owner
- Onboarding and end-of-employment messages go out once, from approved templates
- The employee never has to ask three people to find out who has it
Illustrative interface representation with sample data.
Employee · WhatsApp
Employee · in-house team member
Whispr · acknowledgement (no decision)
Request routed to its owner
Owner: the team you assign · category: document · visible in the queue
Reminder — still open
A waiting request doesn't slip through — the owner is reminded
Handled by HR · marked done
HR reviews and decides — Whispr tracks the request and shares the outcome
Whispr · outcome shared with the employee
Illustrative workflow. Whispr routes, tracks and notifies; decisions stay with the responsible person.
What matters for this role
Read next
Employee communication
The full workflow: questions answered, requests routed, outcomes shared.
Employee CommunicationThe case-tracking model
Requests are tracked with the same case approach Whispr uses for guest requests.
Hotel OperationsThe Employee/HR add-on
Employee communication is an add-on to the Core package — what it includes.
PackagesQuestions
Questions HR managers ask
Who decides on an employee request?
The responsible person in your team. Whispr takes in, routes and tracks the request, then shares the decision with the employee in the same chat.
What happens when a request is waiting?
The owner is reminded, so a waiting request doesn't slip through, and the request stays visible in the queue until it's handled.
Where do HR requests go if we haven't set up an HR desk?
To the hotel's general handling desk, as a tracked request. Name an HR owner during onboarding and they go there instead.
Which channel do employees use?
A dedicated employee WhatsApp number, separate from your guest channels. Employees are recognised by the phone number on your staff roster.
Tell us how staff requests reach HR today.
In the demo we map your request types and owners, and show what the employee sees and what HR sees at every step.